Delivery Information

Deliveries are made exclusively within Switzerland and the Principality of Liechtenstein.

Parcel delivery for umbrellas and walking sticks
We offer free delivery on orders of CHF 60.00 or more. For orders under CHF 60.00, a flat-rate delivery charge of CHF 7.50 applies. The parcel is delivered via DPD. Delivery normally takes place on the next working day.

Courier service or freight forwarder for parasols, bases and boat umbrellas
The delivery charge is a flat rate of CHF 50.00, regardless of the value of the order. Delivery is usually by freight forwarder or lorry. 

We are also happy to send your goods to a different delivery address. This means you can have your order delivered directly to your office or surprise someone. Simply enter the desired delivery address when placing your order.

You can find details of the standard delivery time on the product page and also in your basket. The vast majority of the products on offer are in stock. For bespoke items, the delivery time is shown in your basket. If you place your order before 12 noon, we generally dispatch items in stock on the same day (except in the case of payment in advance). Delivery then usually takes place on the next working day.

If you have ordered a product that needs to be manufactured or personalised first, we will dispatch all items together as soon as everything is ready for dispatch. If you need a product before then, please let us know via the comments box in your basket or by email.

As soon as we have handed your parcel over to the DPD courier, you will receive a dispatch confirmation from DPD by email, including a link to track your parcel.